Refund & Digital Delivery Policy
Refund & Digital Delivery Policy — Draft for Review
Last updated: [ADD DATE]. Please review and finalize this policy for your business and applicable Indian consumer laws before publishing.
Digital Products
Our software licenses and album design collections are digital products. Product listings show their features, compatibility and supplied files before purchase.
Payment Verification
Manual UPI or bank payments are reviewed against payment records. A transaction screenshot or reference alone does not guarantee an approved order.
Delivery
Once payment is verified, we send the applicable license or authorized download instructions to the registered email. Time estimates should be specified on the checkout page before sales begin.
Refund Requests
If you experience duplicate payment, non-delivery, a materially incorrect product or a technical defect, contact support with your order number and evidence. Requests are reviewed in accordance with applicable law and the specific product terms. Statutory consumer rights are not excluded.
Support
Use the Contact page for requests. Add the official email before launch.